In the US you help people load stuff? I don’t think I have ever seen employees help someone load stuff here in Germany, apart from when someone bought a whole garden house or other stuff that isn’t on the shelves in the first place, but in the warehouse in the back, so they had to bring it out anyway.
I think some employees probably help if they feel like it, but only when you are nice. If you asked them to load a bag of mulch they would probably just say “good luck with loading it yourselves” 😂
Yes, I know how entitled some people in the US can be. Don’t get me wrong, we also have some of those here but the entitled people in the US are on a different league. I visited the US once and we experienced the first entitled person before even getting through security.
I guess here in Germany we don’t have quite the same mentality that the business needs to help pack your stuff, we also don’t have grocery baggers (or door greeters).